Medical care is something everyone needs, it can be easy to forget that medical care is a service and patients are customers. But good customer service is just as important in medicine as it is in any other field, and because people's health is so important, bad medical care or shoddy customer service might cause clients to complain to local licensing boards or engage in other actions that can harm a medical business.
If you have a health concern and can’t reach a doctor right away, or you’re not sure where else to call, you can call our Medical Help Line 24 hours a day, 7 days a week. Once enrolled, this member benefit allows you to speak with an experienced registered nurse to get answers to your questions and find out what steps you need to take. If you are currently a member of Independent Health, you can find the phone number of the 24-Hour Medical Help Line on the back of your Member ID card.
Ambulance services in NSW are provided free of charge to concession card holders, including pensioners. NSW Ambulance also has a policy in place for patients who are under financial hardship and unable to pay for our services.24 hours patient transport vehicle available. Patients are transported from home (on campus) to IIT hospital and patients referred by emergency duty doctor to empanelled hospital for specialized care.
Process of providing information, advice, and assistance to patients to improve their health, treatment adherence, and quality of life
Focuses on open communication between the patient and the provider, shared decision-making, and a shared goal of alleviating discomfort for the patient.
Takes into account patients’ individual preferences, concerns, and emotions
Patients are registered at the reception and are seen on first come, first serve basis, however out of turn consultation may be provided in case of emergency and senior citizen. Patients have the right to consult any doctor. In OPD, clinical consultation is provided to patients which includes history taking, clinical examination, diagnosis and providing prescription to patients besides advising laboratory tests in some cases.
Cancer Care, we offer a holistic integrated care by consolidating views of experts in Surgical Oncology, Radiation Oncology, and Medical Oncology.We believe in treating Cancer with a combination of Chemotherapy, Radiation Therapy, Surgery and Targeted Therapy. We are the first facility in northern India to acquire Novalis Tx for IMRT/IGRT, Radiosurgery, HIPEC and SRS/SRT. Additionally, we are equipped with an advanced Da Vinci XI Robotic System for treating complex conditions like cancers of prostate, cervix, colon/rectum, as well as heart tumors. The procedure is the next frontier for minimally invasive surgery.
A bone marrow transplant is a medical procedure performed to replace unhealthy bone marrow stem cells with the healthy ones. This transplant is carried out to treat people with conditions like leukaemia - Blood Cancer, multiple myeloma, severe blood diseases such as aplastic anaemia, thalassemia, sickle cell anaemia and certain immune deficiency diseases. Typically, the stem cells are collected via a peripheral vein. The whole bone marrow transplant procedure is like donating blood or platelets. The stem cells from the bone marrow are in charge for producing blood cells like Thrombocytes, Leukocytes Erythrocytes
| Monday - Friday | 8.00 - 17.00 |
| Saturday | 9.30 - 17.30 |
| Sunday | 9.30 - 15.00 |
To promote awareness among functionaries involved in Health and Hospital Management. To promote research in the field of Health Care.In order to improve the efficiency of Health Care delivery Systems. To promote the development of high quality hospital services and community health care.
Increase the range of services wherever there are opportunities to meet an area of customer need and demand, on financially viable basis.
Provide a safe and therapeutic environment for all patient, staff, visitors and to Increase overall satisfaction rates of patients, employees and visiting medical officers.
— Amber Kakkar
B.tech CSE
DehraDun,Uttarakhand
India, 248001
info@blueberry.com
+1 600 123 1234